The Trust Foundation Understanding trust issues in the digital era.

In this new age of Social Media, where one customer's voice gains a web-wide audience, some
businesses are turning to reputation management firms to help them maintain or repair their on-line
reputation. Some face the complaints, and some just want them to disappear. Currently there are no
clear standards for the reputation management companies to operate under, and there is some controversy
about current practices. Read the article here.